IR-07 ยท Incident Response Assistance

Control Description

Provide an incident response support resource, integral to the organizational incident response capability, that offers advice and assistance to users of the system for the handling and reporting of incidents.

Impact Baselines
Security baselines where this control applies
Not in any baseline
Control Properties
SP800-53
organization
Control Statement
The control requirements

Provide an incident response support resource, integral to the organizational incident response capability, that offers advice and assistance to users of the system for the handling and reporting of incidents.

Supplemental Guidance

Incident response support resources provided by organizations include help desks, assistance groups, automated ticketing systems to open and track incident response tickets, and access to forensics services or consumer redress services, when required.

Related NIST Controls
Other NIST 800-53 controls related to this one
AT-02
AT-03
IR-04
IR-06
IR-08
PM-22
PM-26
SA-09
SI-18
References
Office of Management and Budget Memorandum Circular A-130, *Managing Information as a Strategic Resource* , July 2016.
Singhal A, Gunestas M, Wijesekera D (2010) Forensics Web Services (FWS). (National Institute of Standards and Technology, Gaithersburg, MD), NIST Interagency or Internal Report (IR) 7559.