SA-09.4 ยท Consistent Interests of Consumers and Providers

Control Description

Take the following actions to verify that the interests of {{ insert: param, sa-09.04_odp.01 }} are consistent with and reflect organizational interests: {{ insert: param, sa-09.04_odp.02 }}.

Impact Baselines
Security baselines where this control applies
Not in any baseline
Control Properties
SP800-53-enhancement
organization
Assurance
Enhancement
Control Statement
The control requirements

Take the following actions to verify that the interests of {{ insert: param, sa-09.04_odp.01 }} are consistent with and reflect organizational interests: {{ insert: param, sa-09.04_odp.02 }}.

Supplemental Guidance

As organizations increasingly use external service providers, it is possible that the interests of the service providers may diverge from organizational interests. In such situations, simply having the required technical, management, or operational controls in place may not be sufficient if the providers that implement and manage those controls are not operating in a manner consistent with the interests of the consuming organizations. Actions that organizations take to address such concerns include requiring background checks for selected service provider personnel; examining ownership records; employing only trustworthy service providers, such as providers with which organizations have had successful trust relationships; and conducting routine, periodic, unscheduled visits to service provider facilities.